These SMS Terms & Conditions apply when you voluntarily agree to receive conversational and service-related text messages from Heavenly View Landscape Management. By opting in, you agree to these terms.
Heavenly View Landscape Management Messaging Program
The messaging program consists of general conversational and service-related messaging used to answer questions, respond to service inquiries, provide customer support, communicate about estimates and proposals, confirm appointments, provide scheduling updates, and communicate about requested or completed services.
We do not use website-form consent to send unrelated promotional or marketing messages.
Consent to Receive Messages
You may opt in by providing your mobile phone number and checking the separate, optional SMS consent checkbox on our website request form, or by giving us another clear form of permission to contact you by text regarding your inquiry or services.
The website checkbox is not selected automatically. Submitting a request form without checking the SMS consent box does not enroll you in the SMS program.
Consent to receive text messages is not a condition of purchasing goods or services.
Ways Customers Consent to Text Messages
Our primary messaging use is low-volume, one-to-one customer care and conversational service updates.
- Customer-initiated messaging: A customer sends HVLM a text first, and we respond with relevant service or property information.
- Verbal consent: A customer asks an authorized representative, in person or by telephone, to send service-related text updates.
- Website consent: A customer selects the separate, optional, unchecked SMS checkbox on the Request a Quote form.
These methods authorize only relevant conversational and service-related communications and do not authorize unrelated promotional or marketing messages.
The full process is available on our SMS Consent Methods page.
Types of Messages
Messages may include:
- Responses to your service inquiry
- Estimate or proposal information
- Appointment confirmations and reminders
- Scheduling or rescheduling updates
- Arrival and service notifications
- Questions concerning the property or requested work
- Updates concerning requested or active services
- Follow-up communications regarding completed services
Message Frequency and Charges
Message frequency varies based on communication needs, including your inquiry, estimates, appointments, scheduling, requested services, and follow-up needs.
Message and data rates may apply to messages sent to you from Heavenly View Landscape Management and to messages you send to us. Heavenly View Landscape Management does not charge a separate fee for participating in this program. Questions about your text-messaging plan or data plan should be directed to your wireless provider.
How to Opt Out
You may cancel the SMS service at any time by replying STOP to the telephone number from which you received messages.
After you send STOP, we will send one SMS message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us.
To opt out, reply STOP to 704-459-1629 or contact us at accounts@heavenlyviewlandscapemanagement.com. For help, reply HELP to 704-459-1629, call 704-459-1629, or email accounts@heavenlyviewlandscapemanagement.com
To join again, sign up through the same opt-in process you used originally, and we will begin sending messages again.
Help and Support
If you experience issues with the messaging program, reply HELP for assistance. You may also call Heavenly View Landscape Management at 704-459-1629 or email accounts@heavenlyviewlandscapemanagement.com.
Data Sharing, Privacy, and Mobile Opt-In Information
Customer data is not shared with third parties or affiliates for promotional or marketing purposes.
Mobile opt-in information and SMS consent are never shared with anyone for any purpose. Any information sharing that may be described elsewhere in these terms or in our Privacy Policy excludes mobile opt-in information and SMS consent.
For additional information, review our Privacy Policy.
Your Mobile Number
You agree to provide a mobile number that you are authorized to use. Please notify us if your number changes or if you are no longer the subscriber or customary user of the number you provided.
Message Delivery and Wireless Carriers
Text-message delivery is subject to effective transmission by your wireless carrier and is not guaranteed. Wireless carriers are not responsible for delayed or undelivered messages.
Message availability may be affected by your device, service plan, carrier coverage, network conditions, and other factors outside our control.
Changes to These Terms
We may update these SMS Terms & Conditions when our messaging practices, services, technology, or legal obligations change. Updated terms will be posted on this page with a revised effective date.
Contact Us
Questions concerning these SMS Terms & Conditions may be directed to:
Heavenly View Landscape Management
Service-related text messaging and website inquiries